Choosing the right place to go for NHS treatment will ensure that you get the right care, as soon as possible.
Using an alternative to Accident and Emergency (A&E) when you aren’t seriously ill could mean that you end up waiting less time to receive care. It will also allow leave emergency services to those who need them most. A&E and 999 are for life-threatening and emergency conditions only, such as heart attacks, strokes and serious injuries.
Use the colour coded chart below (click to enlarge) to help you choose the right care for your symptoms. Choosing well means you receive the best possible treatment, leaving emergency services to those who need them most.
Our Choose well app will help you find the right healthcare at the touch of a button. If you have an iPhone, iPad, or iPod Touch you can download the Choose well app from iTunes. If you have an Android phone, simply scan the code below to download.
We’ve put together some useful resources, featuring the colourful choose well thermometer, below that you can either download or print.
‘Choose well’ bookmark
‘Choose well’ poster
Should I go to A&E? - easy read leaflet
Our handy sized postcards will help you choose the right treatment. They are available in the following languages:
Arabic | Bengali | Darsi | English | Farsi | French | Gujurati | Kurdish | Polish | Punjabi | Slovak | Urdu
